Glocalisation And The Wings For Life World Charity Run

Recently I attended the ‘Wings for Life World Run’, a charity fun-run for spinal cord injury research, and the event comes with a few twists. First of all, there is a moving finish line; once runners start off, they run as far as they can before a ‘catcher-car’ slowly takes off behind them at 15km Continue reading

Out In The Open – Sunny Queen & Brand Transparency

We talk a lot about transparency here at BrandHook.  We tell our clients that consumers want to know the truth, they want to understand what’s really going on, and they want to hear authentic stories. Because honesty is what will ultimately build a bond between a consumer and a brand. To elaborate, I’m going to Continue reading

How Customer Centricity Became Linkdex’s Most Powerful Asset

The following is a piece written by BrandHook Managing Partner Paul Dixon on the agency’s work with SEO platform provider Linkdex. For more information on Linkdex and the great work they do, visit their website here.  As an independent brand research agency, BrandHook divides its time between many things. Innovating new products for time-poor mothers, understanding Continue reading

Blurred Lines: The Rise Of Gender Neutral Fashion

The blurring of lines between gender, identity and fashion isn’t exactly new. From the world of music, we had a series of icons who popularised androgyny and brought non-traditional gender identities clear into the view of the mainstream. In the 60s we had the ambiguous alter ego of Bowie, in the 70s there was Bolan and Continue reading

Brand Experience – The New Consumer Loyalty

Much has been written in recent times around the death of brand loyalty, with quotes such as ‘78% of Western consumers have no loyalty to any one brand in any category’ flying around, terrifying many well established businesses and brand leaders! However, a recent personal experience got me thinking about how even though today’s consumer Continue reading

BrandHook Television Appearance: A Current Affair (Sale Cycle)

BrandHook founder Pip Stocks makes yet another national television appearance on A Current Affair. In this segment Pip discusses the perpetual sales which seem to haunt some brands. Watch by clicking play on the video below: This video was originally posted on the A Current Affair website. For the original, click here.

#UberPuppies – All Bark, No Bite

At 4pm in the BrandHook Melbourne office this afternoon, there was a sombre feeling.  App fingers were being rested, iPhones were being recharged and there was a reliance on the google image  search “heaps cute puppies” to fill the gap that #UberPuppies promised to deliver. To say there was high excitement at 7.20am this morning when Continue reading

Uber’s Extras – The Importance Of Really Knowing Your Customers

UBER are picking up bags of clothes for charity, delivering umpires to backyard cricket matches and bringing kittens and puppies to offices. Why are they doing this? Why don’t they just concentrate on providing fast, reliable and comfortable transport with effortless, cashless transactions for their passengers? Because, UBER don’t just know their customers, they really Continue reading